Rectopage ensures timely and reliable shipping for all customer orders. This Shipping and Delivery Policy outlines the methods, timelines, and limitations applicable to all domestic and international deliveries.
1) Domestic and International Shipping
For international buyers, orders are shipped and delivered through registered international courier companies and/or international speed post only. For domestic buyers, orders are shipped through registered domestic courier companies and/or speed post only.
2) Dispatch and Delivery Timelines
- Orders are shipped within 0–7 days of order placement or as per the agreed delivery date confirmed during order checkout.
- Delivery timelines depend on courier/postal service norms and may vary by destination.
- Rectopage guarantees only to hand over the consignment to the courier/postal authorities within 0–7 days of payment confirmation.
3) Delays and Liability
Rectopage is not responsible for delays in delivery caused by courier companies, postal authorities, customs clearance, or factors beyond our control. Once the shipment is handed over to the carrier, the responsibility for timely delivery lies with the respective courier/postal service provider.
4) Delivery Address and Confirmation
All deliveries will be made to the address specified by the buyer during checkout. Delivery confirmation and tracking details will be sent to the email address provided at the time of registration or order placement.
5) Customer Support
For any issues related to order tracking, delivery delays, or undelivered shipments, please contact our Customer Support Team:
Email: contact@rectopage.com
Phone: +91 80734 29502, +91 91644 60178