This Privacy Policy explains how Rectopage (“we”, “our”, “us”) collects, uses, and protects the personal information of users (“you”, “your”, “user”, “visitor”) when you access our website, make a purchase, or interact with our services. By using our website or submitting your information, you consent to the practices described here.
1) Information We Collect
- Personal Information: Name, email address, phone number, billing and shipping address, and other details you provide during account setup, checkout, or support requests.
- Transaction Information: Order details, payment status, fulfillment status, and related communications.
- Technical & Usage Data: IP address, device and browser type, operating system, pages viewed, and interactions collected via cookies or similar technologies.
- Communications: Content you share when contacting us by email, forms, or phone.
2) How We Use the Information
- To process, fulfill, and support your orders and services.
- To communicate order updates, confirmations, billing, and support responses.
- To operate, secure, troubleshoot, and improve our website and services.
- To send promotional updates only if you have opted in (you may opt out anytime).
- To comply with legal obligations and enforce our terms.
We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
3) Payment Information & Security
Payments are processed securely through trusted payment gateways (e.g., Razorpay). We do not store full card numbers or CVV on our servers. Our processors adhere to applicable PCI-DSS requirements and industry security standards. Please refer to your chosen payment provider’s privacy notice for details on how they handle your payment data.
6) Data Retention
We retain personal data only as long as necessary for the purposes described above, including satisfying legal, accounting, or reporting requirements. After this period, we securely delete or anonymize the data.
7) Data Protection & Security
We implement appropriate technical and organizational safeguards to protect information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission or storage is completely secure; we cannot guarantee absolute security.
8) Your Rights
You may request access to, correction of, or deletion of your personal data subject to applicable law. You can also withdraw consent to marketing communications at any time. To exercise your rights, contact us using the details below.
9) External Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites. We recommend reviewing their privacy policies.
10) Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date. Your continued use of the website after changes are posted constitutes acceptance of the revised Policy.